Join the Samworth Brothers Team and become part of our dynamic family!
At Samworth Brothers, we genuinely care about our colleagues and strive to create an engaging environment that values your unique contributions. We are committed to your success and offer a range of exceptional benefits that we believe supports your life and personal aspirations: -
- Enhanced pension scheme
- Private health scheme
- Employee discount scheme
- Experience annual pay reviews
- Profit related pay
- Unlock your potential through training and growth opportunities
The Opportunity
Reporting to the Pensions Specialist, you will provide an outstanding service and administrative support to the business and Pensions team’s stakeholders. You will be the first point of contact for pensions queries and perform administrative aspects of the Pensions teams responsibilities.
Key Responsibilities:
- Monitor & triage incoming post & forward to the relevant Scheme Administrator, respond to straightforward queries.
- Monitor pensions email inbox & respond to straightforward member queries, providing accurate & timely responses. Refer more complex queries to Pensions Specialist.
- Organise and host pension surgeries and regular site visits to ensure colleagues have face to face access to a pensions team member as often as possible.
- Monitor Mercer Master Trust contribution submissions for weekly, monthly & executive payrolls.
- Booking meeting venues & arranging refreshments for Trustee meetings.
- Supporting the People & Payroll teams within the Group with straightforward queries, refer complex queries to Pensions Specialist or Scheme Secretary.
The Ideal Candidate
We believe that success is built upon collaboration and diverse perspectives. At Samworth Brothers, we welcome candidates who are passionate about working together to achieve greatness. As a valued member of our team, you will bring the following skills and experience: -
- Experience of working in a customer facing role
- Experience in taking direct calls and receiving direct emails
- A good working knowledge or Microsoft Word, Excel, Outlook and to an extent PowerPoint
- A basic understanding of UK pension schemes
- A basic understanding of payroll practices
We also want you to thrive in an engaging and inclusive work culture where you will have the opportunity to take on personal accountability and take pride in your work. We encourage positive communication, and the building of strong collaborative relationships is essential to every role.
Join us at Samworth Brothers, where you'll be more than just a team member – you'll be an integral part of our thriving family. Apply today and embark on an exciting journey with us!