All Locations
Leicester, Melton Mowbray
All Departments
Commercial
Advertising Salary
Competitive + benefits
Vacancy Type
Permanent
Normal Working Days:
Monday - Friday
Normal Start & Finish Time:
8:30am - 5pm

About The Role


Join the Samworth Brothers Team and become part of our dynamic family!

At Samworth Brothers, we genuinely care about our colleagues and strive to create an engaging environment that values your unique contributions. We are committed to your success and offer a range of exceptional benefits that we believe supports your life and personal aspirations: -

  • Enhanced pension scheme
  • Private health scheme
  • Employee discount scheme
  • Experience annual pay reviews
  • Profit related pay
  • Unlock your potential through training and growth opportunities
The Opportunity

In this role you will
 support the commercial team with day-to-day customer management responsibilities. With strong support, mentoring, and coaching you will gradually assume account management responsibilities and start a journey to increase your commercial awareness and abilities and move towards a commercial manager role.

You will work closely with the commercial manager and support by ensuring all customer data is downloaded and converted into a business update providing insights across the key performance metrics (sales, margin, waste, service etc).

You will complete administrative tasks such as forecasting, customer online portal (new lines forms, promotions, invoices) and other internal documentation such as Gate Zero’s.

The purpose of this role is to form a strong administrative link within the business and also into the customer ensuring that information is updated and shared but you will also perform a key role in internal meetings such as S&OP and the gate process.


Key Responsibilities:
  1. Accurate management of the commercial forecasts with any change being captured and communicated to relevant stakeholders.
  2. Ensure that all customer administrative tasks are completed in a timely manner and seek senior approval where required. This includes NLF’s, invoicing or promotional proposals.
  3. Monitor customer service level by attending morning service call and emailed reports, ensure shorts are fully understood, communicated and any actions are completed.
  4. Work in conjunction with the category teams to understand the promotion mechanic impact both from a financial perspective and also vs. the market and understand the customer benefit.
  5. Work with development, process, technical and operations to track the progress of NPD/EPD launches to ensure a smooth customer launch. This also includes the delisting of products where relevant stakeholders need to manage stocks and suppliers to minimize any write-off or stock exposure
The Ideal Candidate

We believe that success is built upon collaboration and diverse perspectives. At Samworth Brothers, we welcome candidates who are passionate about working together to achieve greatness. As a valued member of our team, you will bring the following skills and experience: 
  • Degree education or equivalent preferred.
  • Food experience preferred but not essential.
  • Competent with all major software packages.
  • Strong leadership potential with good interpersonal and communications skills with the ability to communicate cross-functionally and with external customers.
  • Strong organizational, and project management skills to assist with deadline delivery
  • Able to manage and present data to a wider audience in a format that is easy to understand the objective clearly translated.
  • Hardworking and passionate with an eye for detail and strong can-do attitude.
We also want you to thrive in an engaging and inclusive work culture where you will have the opportunity to take on personal accountability and take pride in your work. We encourage positive communication, and the building of strong collaborative relationships is essential to every role. 

Join us at Samworth Brothers, where you'll be more than just a team member – you'll be an integral part of our thriving family. Apply today and embark on an exciting journey with us!

About Us

We are a fourth-generation family business producing high quality own-label products for many of the UK’s best-known retailers along with our own brands including Ginsters, Soreen, Higgidy, Dickinson & Morris and Walker & Son. We employ over 10,000 people in well-invested modern food manufacturing sites around the country.

At Samworth Brothers we take pride in our family feel within our businesses and work together to make things happen. We can offer you the stability of a wider group as well as the opportunities that that offers if you wish to progress your career with us. We are family and we would like to invite you to be part of that and support our teams in delivering great products to all of our customers.


Samworth Brothers do not engage with unlicensed gangmasters or third parties. Samworth Brothers will NEVER ask you for money in order to provide you with employment. If you are in any doubt, please contact an official Samworth Brothers representative.

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